SHIPPING POLICY
Thank you for shopping at Scoopywear. We are delighted to offer you our exquisite lingerie collection delivered straight to your doorstep. Please read the following shipping policy to understand how we process and deliver your orders.
Order Processing Time:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Estimates:
- We offer free standard shipping on all orders over Rs.1000 within India.
- For orders under Rs.1000, a flat rate of Rs.80 will be applied for standard shipping within India.
- We also offer expedited shipping options at an additional cost which will be calculated at checkout.
- Delivery estimates will be provided at the time of checkout based on your selected shipping method and delivery address.
Shipping Methods:
- We primarily use Delhivery, Bluedart and Post Office for shipping within the United States.
- International orders may be shipped through various carriers depending on the destination country and shipping method chosen.
International Shipping:
- We ship internationally to select countries. International shipping rates and delivery times may vary based on the destination country and shipping method chosen.
- Import duties, taxes, and customs fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the order total.
- International orders may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number on the carrier's website or through our Order Tracking page on our website.
Incomplete or Incorrect Address:
- It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout.
- We are not liable for any delays, losses, or additional shipping charges incurred due to incomplete or incorrect addresses provided by the customer.
Delivery Issues:
- If you experience any issues with the delivery of your order, please contact our Customer Support team at Scoopywear.com with your order number and details of the issue.
- We will work diligently to resolve any delivery-related issues and ensure your satisfaction.
Holiday Shipping:
- During peak holiday seasons, shipping times may be longer than usual due to increased order volumes and carrier delays.
- We recommend placing your holiday orders in advance to ensure timely delivery.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Scoopywear.com@gmail.com or through our Contact Us page on our website.
Policy Last Updated: 26 March, 2024
Note: This shipping policy is subject to change at any time. Please refer to the latest version on our website for the most up-to-date information.